Avenle.com is all about creating the best online shopping experience. We believe that your next coveted piece should be accessible in a fast and convenient manner. Our website was designed with exactly this in mind. You may track an order, access your order history and compile a Wish List. Don’t forget to join the community of Avenle Girls to keep up on the latest trends and styles. Be on the lookout once you place your order. Every purchase is wrapped with care to make sure it arrives to you safely. Thank you for shopping with Avenle.com and we hope that you love your items as much as we do! 

Order Status: As soon as you place your order, Avenle will be busy preparing your package for delivery. We process orders within 1-2 business days, excluding weekends and holidays. 

Please log in to your Avenle.com account or click Order Status to view your recent order history, status, and tracking information. If you need assistance with your order, please contact us immediately via our "Contact Us" page or directly via email at customercare@avenle.com. 

If you placed your order through your Avenle.com account, you may check the status of your order at any time by clicking on Your Account, signing in, and selecting Order History. To check the status of any other order placed outside your personal Avenle.com account, please refer to the order confirmation email generated at the time of purchase.

Tracking Your Shipment: Once your order has been shipped Avenle.com will send an e-mail with your tracking information. Additional information can also be found by logging into your Avenle.com account and viewing your orders. Unfortunately, International shipments will not have updated online tracking.

Lost or Stolen Packages: Avenle.com is not responsible for lost or stolen packages once the status has been updated as delivered by the USPS , FedEx, UPS, or other delivery methods. It is the customers responsiblity to ensure the delivery location is secure. 

Shipping & Handling Charges

US Domestic Orders: Please refer to the chart below to estimate the standard shipping & handling charge for your order. Please allow for 1-2 business days for processing your order. Most orders will arrive within 2-9 business days after shipment. Express Overnight shipping is available at an extra cost. Express overnight orders placed before 11 AM PST will be shipped the same business day.

USPS Standard Shipping: Orders typically arrive between 2-9 business days after shipment.

Order Value Standard Shipping Fee
Up to $59.99 $6.95
$60.00 - $99.99                  $8.95
$100 or more $12.95

 

USPS Express Shipping: Orders typically arrive between 2-3 business days after shipment

Order Value Express Shipping Fee
$0 - $25.99 $16.95
$26.00 - $59.99 $18.95
$60.00 - $99.99 $20.95
$100.00 - $149.99              $22.95
$150.00- $199.99 $24.95
$200.00 or more $26.95

 

USPS Overnight Shipping: Orders typically arrive between 1-2 business days after shipment

Order Value Express Shipping Fee
$0 - $25.99 $24.95
$26.00 - $59.99 $24.95
$60.00 - $99.99 $46.95
$100.00 - $149.99              $46.95
$150.00- $199.99 $65.95
$200.00 or more $95.95

 

 

 

Canada Orders: Delivery times may vary depending on the Country's customs office. International orders, unfortunately, will not be refunded if the package is lost or stolen. All taxes, duties and customs fees are the responsibility of the recipient of the package.

USPS Standard Shipping: Orders typically arrive between 10-25 business days after shipment

Order Value Standard Shipping Fee
Up to $59.99 $12.95
$60.00 - $99.99                  $18.95
$100 or more Free

 

International Orders (Outside the US & Canada): We currently only deliver to US and Canada.